Speedy delivery of Pension Payment Orders (PPOs) to CPAO

 

To ensure speedy delivery of the Pension Papers/ Pension Payment Orders (PPOs) from PAOs to CPAO all the Pr. CCAs/CCAs/Cas/AGs/Administrators of UTs are requested to issue instructions to all the Pay & Accounts Offices/Field Offices under their jurisdiction to ensure that the envelopes containing PPOs may be superscribed with “TOP PRIORITY- Pension Papers/ Pension Payment Orders”

 

Government of India
Ministry of Finance
Department of Expenditure
Central Pension Accounting Office
Trikoot-II, BHIKAJI CAMA PALACE,
New Delhi-110066

CPAO/IT&Tech/Misc.Corres./Postal/35/2019-20/29

Dated 14-8-2020

Office Memorandum

Subject: – Regarding speedy delivery of Pension Payment Orders (PPOs) to CPAO.

Pension Payment Orders (PPOs) processed / authorized by the PAOs situated outside Delhi are being received in the CPAO after a considerable delay as the postal services at the local levels in the country are still not working at their full strength due to COVID – 19 pandemic. This has led to delay in finalization of pension cases and timely start of payment of pension to the retirees.

In view of the above, the matter was taken up with Secretary, Department of Posts (DoP) by Controller General of Accounts. The department of Posts has confirmed that they are issuing instructions to field units of department of posts to expedite the delivery of articles superscribed with – “TOP PRIORITY- Pension Papers/ Pension Payment Orders”

To ensure speedy delivery of the Pension Papers/ Pension Payment Orders from PAOs to CPAO all the Pr. CCAs/CCAs/Cas/AGs/Administrators of UTs are requested to issue instructions to all the Pay & Accounts Offices/Field Offices under their jurisdiction to ensure that the envelopes containing PPOs may be superscribed with – “TOP PRIORITY- Pension Papers/ Pension Payment Orders” and to ensure the booking of articles through speed post only.

This may be treated as urgent.

(ROKHUM LALREMRUATA)
Chief Controller (PENSIONS)

CGHS starts tele-consultation services through e-Sanjeevani in Delhi/NCR

Ministry of Health and Family Welfare

CGHS starts tele-consultation services through e-Sanjeevani in Delhi/NCR

The Ministry of Health & Family Welfare has been receiving requests from various quarters, including senior citizen beneficiaries, to start tele-consultation services with specialist doctors in view of the current COVID-19 pandemic due to which it is not advisable for senior citizens to visit public places, particularly health care facilities.

In order to facilitate consultations with specialists by CGHS beneficiaries through virtual mode without physically visiting a healthcare facility, CGHS has started tele-consultation services w.e.f. 25.8.2020. Initially, these services will be available to beneficiaries in Delhi/NCR. The e-services are available between 9.00 am and 12 noon on all working days.

CGHS tele-consultation services are using the existing e-Sanjeevani platform of the Health Ministry. For ease of use, this platform has been linked with the ID of the beneficiaries. For availing of specialist OPD services, the beneficiaries are required to register on the platform using their mobile number after which an OTP will be generated for verification purposes. After verification, the beneficiaries can log on to the system, fill patient registration form, request for a token and upload health records (if required).

The patients will receive patient ID and token through SMS and they will also be intimated about their number in the online queue. On their turn, a ‘call now’ button will be activated and using the same, the beneficiary concerned can initiate a video call with a specialist for consultation. After the tele-consultation, an e-prescription will be generated. Using this, the patients can get medicines issued from their CGHS Wellness Centre.

The new tele-consultation services of CGHS will prove to be a boon for those CGHS beneficiaries who are in need of consultation with specialists, but in the times of COVID-19 are not able to move out.

To begin with specialist consultation under the services will be available for the following specialities:

Medicine
Orthopaedics
Eye
ENT

For regular OPD services each CGHS beneficiary is attached to a particular Wellness Centre (WC), although the beneficiaries can avail of OPD services at any WC anywhere in the country. For availing of consultations with specialists, CGHS beneficiaries get referred by the Medical Officers of their WCs (for senior citizens such referral from the WCs is not required).

Tele Consultation in CGHS using eSanjeevani Application

Flow Chart for users

A. Registration:
i. User visits URL eSanjeevaniopd.in
ii. Verifies his/her mobile no. using OTP
iii. Fills Patient Registration Form
iv. Select Specialty OPD
v. User uploads scanned copy of his/her CGHS card under
documents(Mandatory).
vi. eSanjeevaniOPD assigns a Patient ID

B. Token:
i. User requests a token for consultation
ii. Uploads health records, if any
iii. User receives Patient ID & Token through SMS

C. Login:
i. Closer to the turn eSanjeevani OPD sends an SMS notification
asking user to login
ii. User logs in using Patient ID
iii. Patient enters the clinic and is placed at the end of the existing
queue. If there is no queue you will be placed at serial no. 1

D. Wait:
i. eSanjeevaniOPD assigns a doctor to the patient (time interval depends on the length of the queue)
ii. As the doctor is assigned to the patient “CALL NOW” button gets activated
iii. User is required to click “CALL NOW” button within 120 seconds*
iv. Upon clicking “CALL NOW” within 10 seconds the doctor shows up in video Contd…

E. Consultation:
i. Patient consults the doctor
ii. During the consultation doctor has an access to the patient’s health records (if uploaded at v)
F. ePrescription:
i. During the consultation, doctor prepares an electronic prescription (ePrescription)
ii. At the end of the consultation doctor sends the ePrescription and closes the call
iii. e Prescription shows up on patient’s end.
iv. Patient logs out after saving/printing the received ePrescription
v. After the call eSanjeevaniOPD sends SMS notification to the patient with a link to download ePrescription

Please Note:
It is mandatory to

  1. Upload scanned copy of your CGHS card under documents and
  2. In the field Address, please enter your Ben ID

A NOBLE GESTURE BY OUR VELLORE DISTRICT BRANCH- Rs.1,08,900 RELIEF FUND HANDED OVER TO THE FAMILY OF DECEASED BSNL CONTRACT WORKER.

Apart from sytematic union functioning, our AIBDPA Vellore District Branch is very active in various welfare activities. One of the BSNL contract workers, Com.V K Palani (40) expired on 30-07-2020 leaving behind his poor family consisting his aged and ailing mother, wife and one school going son. Our District Branch decided to help the family and Relief Fund was collected from our members who contributed liberaly. An amount of Rs.1,08,900 was collected and has been handed over to the wife of the deceased, Smt. Kalaimani in a meeting held on 27-08-2020.

The Contract Mazdoor Union also handed over Rs.10,000 on the occasion. The meeting was presided over by Com.V.Elumalai, District President. Com.Jothisudanthiranathan , District Secretary welcomed and presented the report. Coms. C Gnanasekharan, ACS, Tirugnanasampandam, Circle Organising Secretary, C Thangavel, Distrct Secretary, BSNLEU and Sathish, District Secretary,CMU addressed the meeting. Smt. Kalaimani, on behalf of her family expressed gratitude. Com.P Sridharan proposed vote of thanks.

CHQ heartily congratulate Vellore District Branch for this noble and commendeble gesture.