CHQ had written to GM(Admn) on 27-03-2023 about the difficulties being experienced by the BSNL retirees due to wrong interpretation of the Office Order dated 19-06-2020 issued by the BSNL Corporate Office by certain Circles/BAs resulting in denial of without voucher medical allowance to many retirees. The issue was discussed in person by the General Secretary with GM(Admn) on 06-04-2023 and the GM had agreed to issue necessary clarifications in this regard. When it was delayed CHQ once again wrote to the GM(Admn) on 26-04-2023 urging early action. CHQ is thankful to the GM(Admn) that necessary clarifications have been issued vide office order dated 02-05-2023. It is also asked to make immediate payment to those pensioners who were denied medical allowance due to non-submission of option every year.