There have been wide spread complaints from BSNL pensioners from almost all circles for undue delay in settlement of their medical claims. After serious discussion on this matter by CHQ with both CMD and Director, HR , many strict instructions had been issued. One such instruction, specifically mentions that the medical claims of the retirees should be settled within one month of receipt of the bill.

Despite all these instructions, situation continues to be nothing different. On the basis of further complaints our Mysuru CEC had included this issue in the charter of demands for the two phased agitational programme. This was duly communicated to the CMD as well as Director, HR. Now another instruction is issued by the corporate office.

But it is not the repeated instructions, but strict compliance, is the need of the hour.

view the letter >FRESH GUIDELINES FOR SETTLEMENT OF MEDICAL CLAIMS.