The ” SERVICE WITH A SMILE” (SWAS)programme in BSNL was inaugurated by Shri. Anupam Shrivastava, CMD BSNL,  at sharp 10.00 hours on 30th December 2015 at the corporate office premises, attended by hundreds of employees. Pledge was taken by all the employees to work for better service to the customers and improving BSNL. CMD read out the pledge and all others repeated. CMD praised the Forum leaders for taking the initiative. The programme will start on 1st January 2016 throughout the country for “100 Days “, but will certainly be continued.

All  employees and management have to implement the SWAC sincerely and dedicatedly to revive BSNL ensuring a better service to the customers.