TRAI chief tells telecom companies not to insult subscribers.
R.S.Sharma, chairman of the TRAI, has told the telecom companies not to insult subscribers. On the issue of paying compensation for call-drops, some of the telecom companies have told that subscribers would deliberately drop calls, to claim compensation. “Are your telling me that 50 crore people in this country will run to get Rs.3 through a call drop every day?, asked the TRAI Chairman.
R.S. Sharma, Chairman, TRAI, has refuted the claim of the telecom companies that they would face Rs.54, 000 cror annually by way of compensation to call-drops. According to the TRAI, the telecom companies may lose Rs.800 crore annually on this count. The TRAI has stated that its tests conducted in June and September showed no improvement i the call-drop situation. TRAI would make another set of tests in December and the ‘call-drop’ compensation to consumers will be implemented from 1st January 2016.