Telecom operators are ready to roll out the much-awaited National Mobile Number Portability (NMNP) feature from today, allowing customers to retain the same mobile number across the country, even if they shift from one city to another.
Under MNP, a customer will be able to choose a different operator in the new city/circle without changing his/her mobile number.
For example, an Airtel customer in Delhi will be able to shift to Vodafone when he moves to Mumbai, retaining the Delhi number.
Operators have been offering benefits to woo users such as the option of transferring a prepaid balance or carrying forward any unbilled/ billed amount in the case of post-paid services.
Airtel has introduced faster processing of porting requests, free incoming on roaming, balance transfers and carry forward options.
Customers who want to avail of MNP can apply for it on a company’s website or seek it through customer care services or via SMS. Some companies promise MNP will be done within 24 hours of the porting request.
(courtesy: Business Line.)
