Department ofn Posts has awarded a six year contract to Tata
Consultancy Services worth over Rs.1100 crore for the modernisation
programme.TCS said that the contract will equip India Post with
modern technologies and system to enable it to provide services
to customers in an effective manner
The scope of the project incluudes developing and supporting
mail,finance and accounts,HR, and customer interaction
management solutions.
Under the deal TCS will also manage data migration,infrastructure,
service level agreement,call centre and centralised service desk operation
for the Department of Posts.
Let us hope this will improve the postal services depended by crores
of common people of the country.