On receipt of numerous complaints from both BSNL and DoT pensioners regarding non-payment/ meagre payment of pension to those drawing pension from the post offices, Com.V.A.N.Namboodiri, Advisor and Com.K.G.Jayaraj, General Secretary rushed to the Dak Bhawan, New Delhi ,on 01-12-2016 with a detailed letter to the Secretary, Department of Posts. In the letter CHQ brought to the notice of the Secretary, Posts the hardships and distress being experienced by the pensioners, particularly in Assam and Bihar circles and sought his immediate intervention to mitigate the sufferings of the pensioners by arranging pension in cash by the post offices.

Unfortunately, the Secretary happened to be in a meeting and the representatives were asked to meet Shri. Manish Sinha, DDG (PFP) who is in charge of the pension matters. In the discussion that followed, the DDG took a very positive response and immediately called some of the CPMGs to ascertain the exact position. He assured that whatever possible will be done in the matter with all the seriousness it deserves.

The representatives also pointed out the inordinate delay in disbursement of Quarterly IDAs to BSNL pensioners drawing pension from post offices, insisting to get the hard copy of the IDA order, despite clear instruction to disburse after downloading the order from the website. They pointed out that in the case of certain sub post offices which are not connected with computer network,the concerned Head Post Office should be directed to provide the copy of IDA orders to such sub post offices. The DDG readily agreed to do the needful in the matter.<<view letter>>