AIBDPA/BSNL/2013 December 05, 2013

To,

Shri A.N. Rai,
Director (HR), BSNL,
Bharat Sanchar Bhawan,
Janpath, New Delhi – 110 001

Sir,

Sub: – Undue delay in furnishing required details of the retiring officials in BSNL – reg.

Despite standing instructions to forward the necessary service particulars of retiring officials well in advance most of the telecom districts are not complying and the result is that CCAs are unable to complete the work within the time schedule and the retirees are the sufferers.

Whenever, we meet the DOT officers, they repeatedly complain about this and plead helplessness to disburse the retirement benefits of the retiring officials in time due to the negative and unhelpful approach of BSNL. In this connection, we feel that merely sending the instructions will not serve the purpose and there should be a regular monitoring system at all levels, from the Corporate Office to District level to see that the instructions are followed strictly and to make the erring officials accountable.

It is our experience, that in words, all the concerned, from the ministers to the top level officers are very much sympathetic to the pensioners issues and for speedy settlement of the pensioners problems, but in action, negative and rather negligence.

I would therefore request you to kindly make necessary arrangement to post some officer to look after the pensioners issues at the corporate office of BSNL to begin with.

Thanking you,

Yours faithfully

[K.G. Jayaraj]
General Secretary